{"id":5275,"date":"2025-07-29T16:28:59","date_gmt":"2025-07-29T14:28:59","guid":{"rendered":"https:\/\/nuancesdelaine.fr\/?page_id=5275"},"modified":"2026-02-19T12:17:38","modified_gmt":"2026-02-19T11:17:38","slug":"garantie-2-ans-nuances-de-laine","status":"publish","type":"page","link":"https:\/\/nuancesdelaine.fr\/en\/garantie-2-ans-nuances-de-laine\/","title":{"rendered":"Warranty"},"content":{"rendered":"<div class=\"wp-block-stackable-heading stk-block-heading stk-block-heading--v2 stk-block stk-6c5f97f\" id=\"strong-garantie-1-an-nuances-de-laine-strong\" data-block-id=\"6c5f97f\"><h2 class=\"stk-block-heading__text\"><strong>Garantie 1 an \u2013 Nuances de Laine<\/strong><\/h2><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">At Nuances de Laine, we take pride in creating high-quality, handcrafted jewelry designed to last and accompany you in everyday life. That\u2019s why each piece comes with a <strong>garantie de 1 an<\/strong>, couvrant tout d\u00e9faut de fabrication ou de mat\u00e9riau dans le cadre d\u2019un usage normal et lorsque les conseils d\u2019entretien ont \u00e9t\u00e9 respect\u00e9s.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u2705 What Our Warranty Covers:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les d\u00e9fauts li\u00e9s aux mat\u00e9riaux ou au processus de fabrication constat\u00e9s dans le cadre d\u2019un usage normal<\/li>\n\n\n\n<li>La rupture anormale des fermoirs, cha\u00eenes ou structures (hors accident).<\/li>\n\n\n\n<li>Any visible manufacturing flaw or abnormal fragility noticed upon delivery or during reasonable use<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">\u274c What Our Warranty Does Not Cover:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>L&#8217;usure naturelle du bijou (rayures, ternissement des m\u00e9taux ou des perles avec le temps)<\/li>\n\n\n\n<li>Les dommages caus\u00e9s par un entretien inadapt\u00e9 ou une mauvaise utilisation (exposition \u00e0 l&#8217;eau, aux produits chimiques, parfums, activit\u00e9s sportives ou chocs violents).<\/li>\n\n\n\n<li>Repairs or modifications made by third parties<\/li>\n\n\n\n<li>Lost or stolen items<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">How to Make a Claim:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous constatez un d\u00e9faut, envoyez-nous une description accompagn\u00e9e de photos et de votre num\u00e9ro de commande \u00e0 contact@nuancesdelaine.fr en indiquant :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your order number<\/li>\n\n\n\n<li>A brief description of the issue<\/li>\n\n\n\n<li>Clear photos of the item<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Apr\u00e8s expertise, nous proc\u00e9derons \u00e0 la r\u00e9paration ou au remplacement de votre pi\u00e8ce. Si le mod\u00e8le n&#8217;est plus disponible, un avoir de la valeur initiale vous sera propos\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Pour les dommages non couverts par la garantie, nous restons \u00e0 votre disposition pour vous proposer un devis de r\u00e9paration afin que vous puissiez continuer \u00e0 faire vivre votre bijou NL.<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Nous avons \u00e0 c\u0153ur de vous proposer des bijoux faits main de qualit\u00e9, pens\u00e9s pour durer et vous accompagner au quotidien. C\u2019est pourquoi chaque bijou Nuances de Laine est couvert par une garantie de 1 an, couvrant tout d\u00e9faut de fabrication ou de mat\u00e9riau dans le cadre d\u2019un usage normal et lorsque les conseils d\u2019entretien [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5275","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/nuancesdelaine.fr\/en\/wp-json\/wp\/v2\/pages\/5275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nuancesdelaine.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nuancesdelaine.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nuancesdelaine.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nuancesdelaine.fr\/en\/wp-json\/wp\/v2\/comments?post=5275"}],"version-history":[{"count":5,"href":"https:\/\/nuancesdelaine.fr\/en\/wp-json\/wp\/v2\/pages\/5275\/revisions"}],"predecessor-version":[{"id":5763,"href":"https:\/\/nuancesdelaine.fr\/en\/wp-json\/wp\/v2\/pages\/5275\/revisions\/5763"}],"wp:attachment":[{"href":"https:\/\/nuancesdelaine.fr\/en\/wp-json\/wp\/v2\/media?parent=5275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}